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1. Introduction
HERE Global B.V., and all other companies of the HERE group of companies (“HERE”), is committed to respecting your privacy and to complying with applicable data protection and privacy laws and regulations.
This Recruitment Privacy Policy (“Policy”) informs you about how HERE processes information it collects about you during HERE’s recruitment activities. It sets out what kind of Personal Data HERE may collect about you and from other sources, how HERE processes your Personal Data during its recruitment activities, and what rights you have in relation to such data. “Personal Data” means information relating to you or another identifiable individual.
We may provide you additional privacy information to this Policy via supplements and other notices. If there is a difference between such notices and this Policy, the notices should be considered first.
Our products, services and websites may contain links to other companies’ websites and services that have privacy policies of their own. HERE is not responsible for the privacy practices of others and we recommend you read their privacy notices.
2. What Personal Data does HERE collect?
HERE collects Personal Data directly from you as well as from other available sources to the extent relevant and permitted by applicable local law. HERE endeavors only to collect Personal Data that are necessary for the purpose(s) for which they are collected and to retain such data for no longer than necessary for such purpose(s). Subject to applicable local law and practice, the categories of Personal Data that are typically collected and processed in the recruitment context are:
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Information you provide: When you create an account in our recruitment management system or otherwise interact with HERE (either directly or through an agency or other third party), you may be asked to provide HERE with your information, such as
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your name, street address, telephone number and email address and other contact details;
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your competences, skills, experience and education, e.g. your CV or resume, previous employments, educational details and qualifications, third party references;
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your preferences, e.g. preferred country of employment, areas of interest as well as your preferred ways to be contacted by HERE); as well as
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your user identity, e.g. user names and other such information used in connection with authenticating you.
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Technical Information: When you access our services online, our web servers automatically create records of your visit. These records typically include IP-address, access times, the sites linked from, pages visited, the links and features used, the content viewed or requested, browser or application type, language and other such information. When you use our services or otherwise interact with us over telecommunications networks, certain additional information, such as your mobile subscription number, may be transmitted to HERE by the telecommunications operator as a standard part of that communication. See also our Cookie policy.
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Depending on the location of the position, you may be offered the opportunity to provide diversity data such as race, gender, and veteran status. Provision of this diversity data is optional, and no employment decision will be made on the basis of this data.
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Other information, such as information found from public sources as well as information related to credit or background checks, depending on the position you are applying for, and where necessary for the recruitment activities.
3. What will HERE do with your Personal Data?
HERE will collect, use, store and otherwise process your Personal Data for the purposes of HERE’s recruitment or resourcing activities. Additionally, your Personal Data may be processed for other purposes you have consented to, or in cases where another legal basis applies or where we are legally allowed to do so. Whenever necessary and subject to statutory record-keeping requirements, HERE will delete and/or anonymize Personal Data that are no longer needed. If there has not been any recent activity on your profile, we may delete your profile after a reasonable time in compliance with applicable laws. Otherwise we will maintain your profile as long as you retain it actively in our systems for you to be able to apply for available positions which may become available to you from time-to-time.
HERE will process your Personal Data for the following purposes:
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Communicating with you, in context of recruitment activities, such as:
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To obtain additional information where necessary;
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To inform you of available vacancies;
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To provide you with information relating to your application and to fulfill your requests.
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Managing recruitment and resourcing activities, including activities related to organizational planning. In the course of recruitment activities, we may use your information:
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To set up and conduct interviews and assessments;
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To evaluate, select and hire applicants;
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To conduct background and credit checks and assessments as required or permitted by applicable local law;
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To contact third party references provided by you to evaluate your previous performances;
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Or as otherwise necessary in context of recruitment activities.
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Development of services:
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We may use your Personal Data to develop and improve our recruitment processes, websites and other related services. Where feasible, we use aggregated anonymous information in context of the development activities.
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If you are hired, for populating your employee file and various systems and tools used in connection with employment at HERE. Upon hire, your Personal Data will be subject to the HERE Employment Privacy Policy in lieu of this Policy.
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Legal and regulatory compliance, including obtaining and releasing Personal Data as required by law, judicial organizations or practice in order to comply with legal obligations imposed on us.
HERE processes your Personal Data pursuant to several legal bases, depending on the type of data and purpose of the processing. Under most circumstances, HERE’s processing of your Personal Data in the recruitment context is based on your request in the anticipation of entering into an employment agreement with HERE. HERE will also process this information where required to comply with legal obligations to which it is subject, such as governmental reporting obligations. In some circumstances, HERE will process your Personal Data pursuant to its own legitimate interests in operating its business, including conducting the above described activities for internal administrative purposes and ensuring network and information security. A different legal basis may be provided at the point where Personal Data is collected.
4. How is Sensitive Information treated?
HERE aims to limit the collection of Sensitive Information[1] and shall only collect Sensitive Information if there is a legal justification for processing it, or if it is collected and processed with your express consent.
HERE recognizes the additional need to protect Sensitive Information. All Sensitive Information is processed in strict compliance with applicable local law and only by a restricted number of individuals who have a clear and justified need to know such information.
Sensitive Information may be processed where necessary to enable HERE to exercise its legal rights or perform its legal obligations in the field of employment law or related fields of law. Examples of such obligations include ensuring the health and safety of HERE’s employees through the provision of a safe working environment or where the processing is carried out by a doctor or similar health professional bound by a duty of confidentiality to you and is necessary for medical purposes.
5. Who has access to your data?
It is HERE’s responsibility to implement appropriate access control measures to ensure that your Personal Data is only accessed by persons having a clear need to know such information.
The extent to which your Personal Data are made accessible will depend upon the nature of the data concerned. Prior to hire, your Personal Data is not made widely available. Some Personal Data, such as your resume, job history, and other information relevant to assessing your fitness for the position to which you have applied, are made available as needed to the HERE team you are seeking to join, others within HERE with a stake in the applied for role, and appropriate members of the HERE Human Resources Department. Except as needed to assess your qualifications for the role, access to most of your Personal Data is restricted to certain experts (e.g. Human Resources, IT or Legal) to the extent necessary to perform their work tasks.
6. Transfer of your Personal Data
HERE will not sell, lease, rent or otherwise disclose your Personal Data except as provided in this section:
· Consent: HERE may share your Personal Data if you have given your consent for HERE to do so.
· HERE companies and authorized third parties: HERE may share your Personal Data with other HERE companies or authorized third parties who process Personal Data for HERE for the purposes described in this Policy or otherwise provide recruitment related services to HERE. In such cases HERE will ensure that there is a genuine need to transfer your Personal Data and that measures are in place to safeguard the processing of your Personal Data through other HERE companies or authorized third parties.
Authorized third parties include, for example, recruitment agencies, professional advisors, external legal counsel, consumer credit reporting agencies, recruiting systems providers, providers of assessments and other third party suppliers.
Authorized third parties may technically have access to your Personal Data in the course of providing their services but will be contractually restricted (or subject to a professional or statutory duty of confidentiality) from processing your Personal Data for other purposes. HERE also requires them to act consistently with this Policy and to use appropriate security measures to protect your Personal Data.
· International transfers of Personal Data: HERE is a global company that has affiliates, business processes, management structures and technical systems that cross national borders. This means that your Personal Data may be transferred across international borders to countries other than the one where you are applying to as an applicant. Such other countries do not always have equivalent laws providing specific protection for or rights in relation to Personal Data or they have different rules on privacy and data protection. HERE takes steps to ensure that there is a legal basis for such a transfer and that adequate protection for your Personal Data is provided as required by applicable law. Such steps include, for example, the use of standard contractual clauses approved by the European Commission or relevant authorities and the requirement to use appropriate technical and organizational security measures to protect your Personal Data. You may contact the HERE Privacy Office at privacy@HERE.com to obtain additional information about the safeguards taken by HERE in connection with these transfers. A copy of the unchangeable Standard Contractual Clauses can be accessed on the webpage of the European Commission.
· Mandatory disclosures: HERE may be required by or under mandatory law to disclose your Personal Data to certain authorities or other third parties, for example, to government agencies responsible for the employment activities, statistical information or to the police or other law enforcement agencies, for example in context of conducting a background check.
· Mergers and acquisitions: Where HERE takes steps to sell, buy, merge or otherwise reorganize its businesses in certain countries, this may involve disclosing Personal Data to prospective or actual purchasers and their advisers. In such circumstances, HERE will take all reasonable steps to ensure that appropriate measures to protect Personal Data are taken by such prospective or actual purchasers and their advisors.
· Other: HERE may disclose your personal data if it is necessary to protect your vital interests. HERE may also disclose and otherwise process your Personal Data in accordance with applicable law to defend HERE’s legitimate interests, for example, in legal proceedings.
7. What steps are taken to safeguard Personal Data?
Privacy and security are key considerations for HERE. We have assigned specific responsibilities to address privacy and security related matters. We enforce our internal policies and guidelines through an appropriate selection of activities, including proactive and reactive risk management, security and privacy engineering, training and assessments. We take appropriate steps to address online security, physical security, risk of data loss and other such risks taking into consideration the risk represented by the processing and the nature of the data being protected. Also, we limit access to our data bases containing Personal Data to authorized persons having a justified need to access such information.
8. Data quality
We take reasonable steps to keep the Personal Data we possess accurate and to delete incorrect or unnecessary Personal Data. We encourage you to access your Personal Data through your account from time to time to ensure that it is up to date. To the extent permitted or required by applicable local law or subject to your consent, we may use public sources in order to verify that Personal Data we hold is correct.
9. Your rights
With respect to the processing of your Personal Data, you will always have the rights as provided by applicable local law. In addition, this Policy provides you with the following rights:
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Right to access: You are entitled to be informed of what Personal Data HERE holds about you, the purposes for which they are being processed and categories of recipients to whom they are being or may be disclosed. There may be certain categories of information prescribed by applicable local law that HERE may lawfully withhold. If HERE declines to provide access to any of the Personal Data you request, you will be provided with the reasons for such a decision.
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Right to request correction and deletion: Subject to applicable local law, you may be entitled to request HERE to rectify, delete or block (as appropriate) your Personal Data that is incorrect, incomplete or unnecessary.
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Right to data portability: Subject to applicable local law, you may be entitled to receive a copy of certain Personal Data in a commonly used machine-readable format.
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Right to object: You may object to HERE’s processing of your Personal Data on compelling, legitimate grounds relating to your circumstances. Despite your objections, HERE may be required or permitted by law to process your Personal Data.
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Right to restriction of processing: You have the right to require HERE to restrict its processing of your Personal Data (1) during verification of whether your right to object applies; (2) if you contest the accuracy of the Personal Data, for the period enabling HERE to verify the accuracy of the Personal Data; (3) if HERE’s processing is unlawful; and (4) HERE no longer needs your Personal Data for the purposes of the processing, but you wish HERE to retain the data for the establishment, exercise, or defense of legal claims. During the restricted processing period, HERE will only process the Personal Data for storage purposes, with your consent, for the establishment, defense or exercise of legal claims, or other purposes permitted by law.
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Remedies in case of a violation: You are entitled to all rights and remedies provided by local applicable law. Generally, you should seek redress in respect of a violation of this Policy from the HERE company which originally collected the relevant Personal Data.
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Right to withdraw consent: Where the data processing is based on your consent, you may withdraw that consent at any time. Withdrawal of that consent will not affect the lawfulness of processing based on that consent prior to its withdrawal.
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Right to lodge a complaint with a supervisory authority: If you are located in a European Union member state or within the European Economic Area, you have the right to lodge a complaint about HERE’s data collection and processing actions with the supervisory authority concerned.
There will be no adverse consequences in you exercising your rights as mentioned above. You are encouraged to use available HERE recruitment tools to access, view and edit your profile. You may be able to delete the entire profile directly from the available tools or you may be required to request such deletion of your profile by contacting your available recruitment support.
In case you revoke your consent or object to certain processing activities or delete your profile completely, HERE may be unable to continue the recruitment process with you.
10. Whom to contact?
HERE Global B.V. is the controller of your Personal Data. If you have any queries about your Personal Data, contact primarily the relevant recruiting personnel through provided contacts or channels. Note that you may access and manage much of your Personal Data online by using the available profile management tools.
If you want to exercise your rights as described in the previous section of this Policy you may make a request in writing through provided contacts or channels.
HERE may need to identify you and to ask for additional information to be able to fulfill your request. HERE will fulfill your request within the timeframes required by applicable local law or, in the absence of such timeframes, within a reasonable time.
You may also contact HERE’s Data Protection Officer if you have any queries concerning Privacy matters. Such queries and concerns may be made or reported in writing to the below address:
HERE Global B.V. c/o Privacy Office
Kennedyplein 222-226
5611 ZT Eindhoven
The Netherlands
11. Changes to this Policy
HERE may from time to time change this Policy or change, modify or withdraw access to this site at any time with or without notice. However, if this Policy is changed in a material, adverse way, HERE will post a notice advising of such change at the beginning of this Policy and on this site's home page for 30 days. We recommend that you re-visit this Policy from time to time to learn of any such changes to this Policy.
[1] “Sensitive Information” means special categories of Personal Data as defined under applicable laws that may be processed only when there is a legal justification (e.g. authorized by law in the field of employment) or with the individual’s consent. Such special categories include but are not limited to Personal Data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, or data which concerns their health or sex life or sexual orientation.